Privacy & cookie policy


The Wasabi Company considers the privacy and security of your personal data of paramount importance. This Privacy Policy sets out how we use and protect any personal information we obtain from you whilst you make use of our website.

We may periodically change this Privacy Policy by updating this page so please check for any changes when you revisit our website. This Privacy Policy is effective from July 2012.

What personal information do we collect?

We ask for your personal information when you make a purchase, register for our email stock updates or use our contact form. Depending on which of these services you use, we may collect:

  1. Your name, postal address, e-mail address and telephone number - we may collect these details even if you do not complete your purchase. If you do make a purchase we will also collect details of any goods that you ordered and any details we need to deliver the goods to you.
  2. Details of your visit to the website and the pages that you access, even if you do not proceed with a purchase, we will still gather any personal details entered and information about your activity on the website to understand what parts of the website and what products you are interested in so that we can improve our website and tailor our services to you.

We do not collect any credit card or payment details – we use the secure payment gateway WorldPay and all of your payment information is recorded and collected by them. You can view their privacy policy and their terms and conditions here.

What we do with the personal information we collect?

When you buy wasabi from us we use the details you provide to process your order, collect payment and to arrange delivery. We may use your details to analyse how our website is used and to improve your experience when you visit our website. We may use your details to keep you informed about wasabi and from time to time to ask if you would like to provide feedback on or participate in market research on our products and services. You do not have to participate in these if you do not wish to.

Who do we share it with?

We do not share your personal details with anyone other than our payment gateway provider, WorldPay.

Keeping You Informed

We may from time to time contact you by email, telephone or post about wasabi and how to use it, including any special offers or promotions that we think you might be interested in. If you don't want to be contacted by post or telephone you can email us at removeme@thewasabicompany.com or write to us at:

The Wasabi Company
Waddock Cross
Dorchester
DT2 8QY

Alternatively you can click the unsubscribe link that appears at the bottom of each email we send.

Cookies

Cookies are NOT programs, they are simple ’text files’ which you can read using the Notebook program on your own PC. Most websites you visit will download a cookie on to your PC. The next time you visit that site it will check to see if there is a cookie and that way can tell that you’ve visited the site before.

The Wasabi Company makes use of cookies for two reasons:

  1. To save your shopping basket details so that if you select some items and then close the page and come back to it later you can still see what you put in your basket.
  2. To anonymously track the pages you visit on our website so that we can see which pages are popular and which pages are not. That way we can make sure we deliver the most relevant content, information and products.